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API Response Codes

Possible Response Codes

Our APIs have standardized response codes according to the HTTP protocol. Depending on the consumed API, you will receive an explanatory message with the steps to follow.

Type of ErrorExplanationCodeErrorMessage
NOT FOUNDTHE REQUESTED API DOES NOT EXIST400BAD REQUESTTHE API YOU WANT TO CONSULT DOES NOT EXIST
PARAMETERSURL PARAMETERS OR BODY MAY BE MISSING400BAD REQUESTSOME PARAMETERS ARE REQUIRED
TOKENTOKEN NOT ENTERED401UNAUTHORIZEDPLEASE ENTER THE WOLKVOX-TOKEN
TOKENYOU HAVE EXCEEDED THE DAILY TOKEN LIMIT403FORBIDDENTOKEN LIMIT EXCEEDED
TOKENYOU ARE CONSUMING THE TOKEN MORE THAN 2 TIMES PER INTERVAL403FORBIDDENEXCEEDS THE LIMIT OF SIMULTANEOUS REQUESTS PER TOKEN (2)
TOKENINVALID TOKEN403FORBIDDENPLEASE VALIDATE TOKEN
TOKENINVALID TOKEN403FORBIDDENINVALID TOKEN
NOT FOUND.THE API IS FINE; IT’S JUST THAT THERE ARE NO RECORDS FOR THE SEARCH DATES.404NOT FOUNDVALIDATE DATES ENTERED
NOT FOUND.THE API IS FINE, IT’S JUST THAT THERE ARE NO RECORDS FOR THE SEARCH DATES.404NOT FOUNDNO DATA FOUND
NOT FOUND.THERE ARE MULTIPLE AGENTS IN THE OPERATION WITH NO DATA.404NOT FOUNDCANNOT CREATE A NEW AGENT, THERE ARE SOME AGENTS WITHOUT INFORMATION
NOT FOUND.YOU CANNOT CREATE MORE AGENTS; YOU NEED TO INCREASE LICENSES.404NOT FOUNDAGENTS EXCEED ASSIGNED LICENSES
NOT FOUND.THE AGENT DOES NOT EXIST IN THE OPERATION.404NOT FOUNDTHIS AGENT DOES NOT EXIST IN YOUR OPERATION, TRY AGAIN
NOT FOUND.THE CODE ALREADY EXISTS IN THE OPERATION.404NOT FOUNDTHIS CODE ALREADY EXISTS
NOT FOUND.IT IS POSSIBLE THAT YOU ARE SENDING THE PARAMETER MISSPELLED.404NOT FOUNDREVIEW THE ERROR MESSAGE TO CORRECT POSSIBLE PROBLEMS
NOT FOUND.THE ID DOES NOT BELONG TO A MOBILE CONNECTOR.404NOT FOUNDERROR NO FOUND MOBIL WHATSAPP
NOT FOUND.THE SKILL DOES NOT EXIST IN THE OPERATION.404NOT FOUNDSKILL_ID X DOES NOT EXIST IN YOUR OPERATION.
NOT FOUND.THE CAMPAIGN DOES NOT EXIST IN THE OPERATION.404NOT FOUNDCAMPAING_ID X DOES NOT EXIST IN YOUR OPERATION.
NOT FOUND.THE CAMPAIGN WAS ALREADY STARTED.404NOT FOUNDTHE CAMPAIGN HAS NOT BEEN STARTED, PLEASE VALIDATE THE DATA
NOT FOUND.THE CAMPAIGN WAS ALREADY STOPPED.404NOT FOUNDTHE CAMPAIGN HAS NOT BEEN STOPPED, PLEASE VALIDATE THE DATA
NOT FOUND.THE CHANGES WERE ALREADY MADE.404NOT FOUNDTHE CAMPAIGN HAS NOT BEEN UPDATED, PLEASE VALIDATE THE DATA
NOT FOUND.ONLY FOR PREDICTIVE TYPE CAMPAIGNS.404NOT FOUNDTHIS ACTION IS ALLOWED ONLY IN PEDICTIVE CAMPAIGNS
NOT FOUND.THE RECORD WAS NOT CODED.404NOT FOUNDNO RECORD HAS BEEN CODED, PLEASE VALIDATE THE DATA
LIMITYOU ARE TRYING TO UPLOAD MORE RECORDS THAN ALLOWED. YOU NEED TO ADD MORE LICENSES.404NOT FOUNDYOU ARE UPLOADING (X) RECORDS TO THE SYSTEM. ACCORDING TO QUANTITY ACTIVE LICENSES, YOU CAN UPLOAD X. TRY AGAIN.
NOT FOUND.SOME RECORDS WERE NOT ADDED.404NOT FOUNDX RECORDS HAS BEEN ADDED, PLEASE VALIDATE THE DATA
NOT FOUND.THE CHANGES HAD ALREADY BEEN MADE.404NOT FOUNDTHE CAMPAIGN RECORDS HAVE NOT BEEN DELETED, PLEASE VALIDATE THE DATA
METHODIT MUST BE CONSUMED USING THE GET METHOD.405METHOD NOT ALLOWEDONLY THE USE OF THE GET METHOD IS ALLOWED IN THIS REQUEST
METHODIT MUST BE CONSUMED USING THE POST METHOD.405METHOD NOT ALLOWEDONLY THE USE OF THE POST METHOD IS ALLOWED IN THIS REQUEST
METHODIT MUST BE CONSUMED USING THE PUT METHOD.405METHOD NOT ALLOWEDONLY THE USE OF THE PUT METHOD IS ALLOWED IN THIS REQUEST
METHODIT MUST BE CONSUMED USING THE DELETE METHOD.405METHOD NOT ALLOWEDONLY THE USE OF THE DELETE METHOD IS ALLOWED IN THIS REQUEST
LIMITIT HAS MORE THAN 200 MB OF INFORMATION, YOU SHOULD NARROW DOWN THE DATE RANGE.412PRECONDITION FAILEDYOUR QUERY EXCEEDS THE SIZE LIMIT (200 MB), PLEASE DECREASES THE RANGE OF DATES
LIMITIT HAS MORE THAN 60,000 RECORDS, YOU SHOULD NARROW DOWN THE DATE RANGE.412PRECONDITION FAILEDYOUR QUERY EXCEEDS THE RECORDS LIMIT (60000), PLEASE DECREASES THE RANGE OF DATES
LIMITYOU ARE TRYING TO UPLOAD MORE THAN 10,000 RECORDS AT ONCE.412PRECONDITION FAILEDYOUR QUERY EXCEEDS THE RECORDS LIMIT (10000), PLEASE DECREASES THE RECORDS NUMBERS
DATESTART DATE IS NOT IN THE PROPER FORMAT.416REQUESTED RANGE NOT SATISFIABLETHE VALID FORMAT FOR THE (DATE_INI) IS YYYYMMDDHHIISS (20211103164009)
DATEEND DATE IS NOT IN THE PROPER FORMAT.416REQUESTED RANGE NOT SATISFIABLETHE VALID FORMAT FOR THE (DATE_END) IS YYYYMMDDHHIISS (20211103164009)
DATESTART DATE IS GREATER THAN THE END DATE.416REQUESTED RANGE NOT SATISFIABLEDATE_INI CANNOT BE GREATER THAN DATE_END
DATEREMARK DATE IS NOT IN THE CORRECT FORMAT.416REQUESTED RANGE NOT SATISFIABLETHE VALID FORMAT FOR THE (RECALL_DATE) IS YYYYMMDDHHIISS (20211103164009)
LIMITYOU CAN ONLY CONSUME UP TO 31 DAYS.416REQUESTED RANGE NOT SATISFIABLEYOU CAN ONLY MAKE INQUIRIES FOR A MAXIMUM OF 31 DAYS
LIMITYOU CAN ONLY CONSUME UP TO 1 DAY.416REQUESTED RANGE NOT SATISFIABLEYOU CAN ONLY MAKE INQUIRIES FOR A MAXIMUM OF 1 DAY FOR THIS API
WHATSAPPTHE TEMPLATE DOES NOT EXIST.417EXPECTATION FAILEDERROR NO FOUND TEMPLATE WHATSAPP
WHATSAPPTHE INTERACTION HAS NOT STARTED YET.417EXPECTATION FAILEDUNABLE TO SEND THE MESSAGE NO INTERACTION HAS BEEN INITIATED
WHATSAPPYOU MUST SEND A TEMPLATE PREVIOUSLY.417EXPECTATION FAILEDUNABLE TO SEND THE MESSAGE THERE IS NO CHAT WITH THE CUSTOMER
WHATSAPPTHE CLIENT HAS NOT RESPONDED TO A MESSAGE THAT HAS ALREADY BEEN SENT.417EXPECTATION FAILEDUNABLE TO SEND THE MESSAGE THE CLIENT HAS NOT RESPONDED YET
WHATSAPPTHE MESSAGE COULD NOT BE SENT; MORE THAN 24 HOURS HAVE PASSED SINCE THE LAST TEMPLATE.417EXPECTATION FAILEDIT WAS NOT POSSIBLE TO SEND THE MESSAGE MORE THAN 24 HOURS HAVE PASSED
WHATSAPPNUMBER LESS THAN 7 DIGITS.417EXPECTATION FAILEDNUMBER LESS THAN 7 DIGITS
WHATSAPPCOULD NOT CONNECT TO DATABASE, PLEASE TRY AGAIN LATER.417EXPECTATION FAILEDUNABLE TO CONNECT
WHATSAPPMESSAGE NOT SENT BECAUSE YOU HAVE NOT SENT A TEMPLATE PREVIOUSLY.417EXPECTATION FAILEDCOULD NOT SEND TEMPLATE
WHATSAPPUNABLE TO CONNECT TO DATABASE, PLEASE TRY AGAIN LATER.417EXPECTATION FAILEDNO RECORD INSERTED
WHATSAPPUNABLE TO CONNECT TO AFFECTED SERVER, PLEASE TRY AGAIN LATER.417EXPECTATION FAILEDMESSAGE COULD NOT BE SENT
WHATSAPPUNABLE TO CONNECT TO AFFECTED SERVER.417EXPECTATION FAILEDNOT SENT MESSAGE: THE NUMBER OF VARIABLES IS: X
WHATSAPPMESSAGE NOT SENT.417EXPECTATION FAILEDMESSAGE HAS NOT BEEN SENT

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