ARGENTINA
Buenos Aires +54 (11) 5217 5933
BRAZIL
Goiânia +55 (62) 99328 6605
CHILE
Santiago de Chile +56 (2) 240 533 89
URL:
https://{{wolkvox_server}}/server/API/v2/collections/queryGestion.php
Descripción:
This API allows querying the obligation of a record in the collections module.
How it works?:
This API works through a “raw” type body and a GET request, which requires the following fields for its proper operation:
– In the request headers, the following is required:
– In the request body, the following is required:
KEY | DESCRIPTION | EXAMPLE |
---|---|---|
Wolkvox-Token | It is the token configured by the client on the CRM page. | A8K3J7F2 |
operation | It is the name of the CRM operation. | “operation”:”testmodule” |
field | It is the field to refer to for the search. | “field”: “customer_id” |
value | It is the value to search for. | “value”: “123” |
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => 'https://{{wolkvox_server}}/server/API/v2/collections/queryGestion.php',
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => '',
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 0,
CURLOPT_FOLLOWLOCATION => true,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => 'GET',
CURLOPT_POSTFIELDS =>'{
"operation": "",
"field": "",
"value": ""
}',
CURLOPT_HTTPHEADER => array(
'Wolkvox-Token: {{Wolkvox-Token}}',
'Content-Type: application/json'
),
));
$response = curl_exec($curl);
curl_close($curl);
echo $response;
curl --location --request GET 'https://{{wolkvox_server}}/server/API/v2/collections/queryGestion.php' \
--header 'Wolkvox-Token: {{Wolkvox-Token}}' \
--header 'Content-Type: application/json' \
--data '{
"operation": "",
"field": "",
"value": ""
}'
OkHttpClient client = new OkHttpClient().newBuilder()
.build();
MediaType mediaType = MediaType.parse("application/json");
RequestBody body = RequestBody.create(mediaType, "{\r\n \"operation\": \"\",\r\n \"field\": \"\",\r\n \"value\": \"\"\r\n}");
Request request = new Request.Builder()
.url("https://{{wolkvox_server}}/server/API/v2/collections/queryGestion.php")
.method("GET", body)
.addHeader("Wolkvox-Token", "{{Wolkvox-Token}}")
.addHeader("Content-Type", "application/json")
.build();
Response response = client.newCall(request).execute();
import requests
import json
url = "https://{{wolkvox_server}}/server/API/v2/collections/queryGestion.php"
payload = json.dumps({
"operation": "",
"field": "",
"value": ""
})
headers = {
'Wolkvox-Token': '{{Wolkvox-Token}}',
'Content-Type': 'application/json'
}
response = requests.request("GET", url, headers=headers, data=payload)
print(response.text)
KEY | DESCRIPTION | EXAMPLE |
---|---|---|
Wolkvox-Token | It is the token configured by the client on the CRM page. | A8K3J7F2 |
operation | It is the name of the CRM operation. | “operation”:”testmodule” |
tipifycation_code | Codification code. | |
tipifycation_desc | Classification description. | |
module | CRM module. In this case, being an API for collections, it should point to the “collections” module. | “module”: “collections” |
id_customer | Customer identification number. | |
customer_id | Additional customer identification. | |
wolkvox_idRecord | Identification code of the record in the collections module. | |
wolkvox_idCall | Call identification number. | |
client_name | Customer name. | |
client_lastname | Last name of the customer. | |
client_type_document | Type of customer identification document. | |
client_telephone | Customer’s phone number. | |
agent_name | Agent’s name who carried out the management. | |
agent_id | Agent’s extension number. | |
type_interaction | Type of interaction used to manage the record. | |
time | Interaction time. | |
date | Interaction date. | |
campaign_id | Campaign identification code. | |
wolkvox_idCustomer | Wolkvox application customer identification number. | |
wolkvox_phoneCall | Wolkvox application phone number. | |
wolkvox_CrmPhoneCall | Phone number in the wolkvox CRM application call. | |
obligation | Obligation reference name. | |
wolkvox_usuario_creacion | User who created the management. | |
wolkvox_origen | Indicates from where the management was inserted. | |
wolkvox_ip_address | Indicates the IP from which the request to insert the management was made. | |
wolkvox_owner | It is a set of data about the owner of the management. It displays the user (user), name (nombre), identification number (id), and email address (email). | |
wolkvox_id | Record Identification Code. |
{
"code": "200",
"error": "null",
"msg": "1 records were are found",
"data": [
{
"tipifycation_code": "",
"tipifycation_desc": "",
"module": "",
"id_customer": "",
"customer_id": "",
"wolkvox_idRecord": "",
"wolkvox_idCall": "",
"client_name": "",
"client_lastname": "",
"client_type_document": "",
"client_telephone": "",
"agent_name": "",
"agent_id": "",
"type_interaction": "",
"time": "",
"date": "",
"campaign_id": "",
"tipification_code": "",
"tipification_description": "",
"wolkvox_idCustomer": "",
"wolkvox_phoneCall": "",
"wolkvox_CrmPhoneCall": "",
"obligation": "",
"wolkvox_usuario_creacion": "",
"wolkvox_origen": "",
"wolkvox_ip_address": "",
"wolkvox_owner": {
"user": "",
"nombre": "",
"id": "",
"email": ""
},
"wolkvox_id": ""
}
]
}
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Copyright © 2022 MICROSYSLABS S.A.S. Cra 30 # 4A-45 Of. 205 Ed. FOREVER W&L, Medellín, Colombia
COLOMBIA
Medellín +57 (4) 322 98 80
Bogotá +57 (1) 381 90 40
Cali +57 (2) 891 28 46
Barranquilla +57 (5) 316 10 34
ARGENTINA
Buenos Aires +54 (11) 5217 5933
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Santiago de Chile +56 (2) 240 533 89
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Ciudad de Guatemala +502 (2) 314 1344
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Copyright © 2022 MICROSYSLABS S.A.S.
Cra 30 # 4A – 45 Of. 205 Ed. FOREVER W&L, Medellín, Colombia
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