Help desk

Don't miss any detail and manage your cases in the most efficient way with crmvox.

Managing your cases has never been easier

This module privileges the attention to the PQRS providing the possibility of an independent parameterization of each case, generates alerts and notifications to carry out detailed follow-up and be aware of the constant updates.

¿Cómo funciona?

Integra en un escritorio único todas las plataformas de contacto que hacen parte de tu operación. Con wolkvox, puedes tener una estrategia omnicanal que contemple llamadas, videollamadas, interacciones en redes sociales, chat, mensajes e incluso web call back para devolver las llamadas de tus clientes. 

Ventajas de usar Omnicanalidad

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